岗位职责：
Toanswer/forwardphonecalls;
Toreceivevisitors;
Tomanagedailymailboxservice,allparcelsinandout;
Tocoordinatewithlandlordformaintenancefollowup;
ToworkwithMarketingDep.todistributepromotioncards;
Toorderofficesupplies,suchas:water,stationeryorotherpantrysupplies;AdminOrientation,businesscard,nameplate,accesscardpreparation,andnewstaffprofilesetupfortravelagency)
Todosomesimpleadminaccountsrecord;
Tosupportcompanyevents,suchas:ALC,Women’sDay…
Othertasksassignedbyofficemanager.
任职要求：
工作经验半年以上，有一定英文沟通及读写能力，稳定性较强。
岗位职责：
PracticeR-WayService;setanexampletobefollowed.
实践R-Way服务，以身作则。
Toensurethatfrontdeskoperationisworkinginaprofessionalmanneratalltimes.
确保前台的工作保持专业性。
Willperformfrontdeskclerkandcashierresponsibilitiesanddutieswhenneeded.
如有需要兼顾前台文员及收银员的工作。
TotrainFrontDeskClerksonadailybasis,on-the-jobduring15minutestraining.AssisttheFrontOfficeManagerinallareastoensureacorrectandsmoothoperatingdepartment.
每天为前台文员培训，15分钟在岗培训。协助前厅部经理顺利完成各项工作。
ResponsiblefortheefficientandprofessionaloperationoftheFrontDesk,creatingaproductiveandpositiveatmosphere,includingrelationshipwithotherdepartments.
确保前台的运作专业有效，创造一个高效率，积极的氛围，并和其他部门保持良好的关系。
Ensuresmoothcheck-inandcheck-outofallguestsduringpeakhours,throughproperlyhandlingguestaccountsandwithefficientserviceprovidedtoallguests.
高峰时期在前台帮助顺利完成客人的入住及离店手续，认真处理客人账户以提供便捷的服务。
Dealwithanyguestrequestsandproblemsandsatisfytheirneedswithinacceptableguidelines.
在规定内为客人解决一切问题满足他们的需要。
Reporttoworkontimewithproperuniform,includingnametag.Personalappearancemustcomplywiththestandardofthehotel.
报告工作的时候着工服佩戴名牌。个人仪表必须符合酒店要求。
Behighlyfamiliarandadheretoallpolicies,problemseekerandstandards.
熟悉并遵守所有酒店规章制度和标准。并能发现问题。
ActsempoweredandhaveathoughknowledgeofTQMtoolsandguidelines-alsoempowerallassociatestoprovideanoutstandingservicebyusingtheirempowermentguidelines.
对时间控制管理体系有良好的认识，培训员工利用此体系提供良好的服务。
Ensurethatworkareaisalwaysclean,neatandorganized.
确保工作区域整洁有序。
Bepreparedtoworkthenightshiftwhenneeded.
如果有必要，须上夜班。
Checktheinformationboard,dailyeventsheetandupdateondailyoperations.
察看信息板，每日活动表并及时更新工作安排。
Haveknowledgeaboutsalesstrategy,packages,promotions,includinghotelrooms,typeofroom’samenities,servicesofhotel,etc.
对销售战略，包价，促销及客房，房间配套用品、服务等有很好的了解。
Beabletoworkaccordingtobudget,keepconstanteyeonstaffinglevelandcontrolcostsasmuchasyoucan.
根据预算工作，注意员工增减以最大限度的控制成本。
CheckopeninghousecountandestablishratetobequotedduringthedaywiththeReservationsManagerandtheFrontOfficeManager.
和前厅部经理及预定部经理共同审查门市价。
ReportanyunusualoccurrencesimmediatelytotheFrontOfficeManager.
向前厅部经理报告一切异常情况。
AtalltimesstrivetorepresentMarriottinthemostprofessional,courteousmanner.
在任何时候都要呈现出万豪谦恭有礼的专业风范。
Managementreservestherighttochangeoramendthisjobdescriptionatitssolediscretion.
管理层有权独立修改此工作描述。
Meetanin-depthunderstandingofeachlevelofMarriottRewardProgram,MarriottMiles&affiliateAirlinepartners.Ensureallassociatesaretrainedregularlyinbenefitsforeachprogram.
对万豪各层次的奖励计划，航空公司合作伙伴有很深刻地认识。确保员工定期得到相应的培训。
Ensurethateveryqualifiedguestthatchecks-intothehotelisenrolledintheMarriottRewardsprogram,andiftheguestisalreadyamembertotakehismembershipnumber.Alltheassociatestobetrainedonthisandpracticefollowedmeticulously.
确保所有符合条件的客人在登记入住的时候加入万豪奖励计划，如果此客人已经是会员要记录下会员号码。所有员工都要有此相关培训并按此实施。
BeresponsibleforinsuringthatalltheguestcommentsarepassedontothecentralizedGuestResponseareaandareupdatedinallnecessaryGuestHistorydatabases.
确保客人意见及时传达到对客服务部门并及时更新客人记录。
Attendtrainingsessionsandmeetingasrequired.
如有必要须出席培训会议。
Conductthedaily15minutetrainingsessiononvarioustaskbreakdowns/servicesequence/LSOPoftheirrespectivesub-areasinFrontOffice.Thisistobepracticedonallthe365/366daysinayear.
每日15分钟培训会议，对分支部门分配任务及讲解本地操作标准。
Maintainsafetybyadheringtosagestpolices,beingresponsibletoreportallaccidentsimmediately.Supportallsafetyprograms.Proceedwithcautionwhenwalkingonslipperyfloors.Ensurepropersafetyinstructionsaregivenbeforeoperatinganyequipment.
坚持使用干练的警员来保证安全性，负责及时报告突发事件。支持所有保安系统。在湿滑地面上行走要小心。在操作设备前一定要有适宜的安全培训。
Haveknowledgeaboutguestrooms,locations,amenities,featuresandallotherservicesofferedbythehotelsuchasFoodandBeverageoutlets,Banquetfacilities,FitnessClubandbeabletoanswertoallsuchguestrelatedqueries.
对客房、位置、客房用品以及其他餐饮、宴会、健康中心等方面的服务设施，了解并能解决客人的相关问题。
Useguestnamewheneverpossible.
近可能的称呼客人的名字。
Ensureallguestsexperiencingaproblemreceiveanappropriateresponse,anypromisedcompensationsisdeliveredandallguestsreceiveappropriatefollowupinatimelyandprofessionalmannerbyusingtheLEARNprocess.
确保所有客人的问题都得到合理的解决，一切允诺的赔偿都能得到履行并且通过运用LEARN程序，所有的客人都能得到专业及时地回访。
任职要求：
Shouldhaveaminimumof3yearsmanagerialexperience
需要具备3年经验。
ShouldbewellversedFrontOfficeandrelateddepartmentaloperations.
精通前厅部及相关部门的运转。
Flairformanagementrequired.
有管理才能。
GoodcommandofwrittenandspokenMandarin.
普通话书写、会话流利。
GoodcommandofwrittenandspokenEnglish.
英文书写、会话流利。
Mustbeagraduate/diplomaholderfromarecognizedhotelschool.
持有被认可的酒店管理学院的毕业证书。
岗位职责：
-ProcessingbillsandAPvoucherinElite
-BasicFinancereportsrunning
-ResponsiblefortheexpensesFinancereviewinChromeRiver
-ResponsibleforeBillingclientsandcorrespondenceissues
-Runningerrandsoutoftheofficesuchasgotothebankandtaxbureau,etc.
-Filing
-AnyotherancillaryworksinFinanceDept.
任职要求：
-BachelordegreeoraboveinFinancerelatedmajors;
-CertificateofAccountingProfessionrequired,CPApreferred;
-CET-6orabovepreferred;
-Atleast2yearsworkingexperienceinreputableaccountingfirms,lawfirm,orcompany;
-Self-motivated,responsibleandgoodteamplayer;
-GoodpracticewithcomputerandMSofficesystem;
-Attentiontodetails,strongcommitmentandpassionforthejob;
-AbilitytoPrioritizetaskstomeetdeadlines;
岗位职责：
ThispositioncanbebasedinShanghaiorTianjinorChengdu
1.Coordinatewithbothinternalresourcesandexternalcustomer/vendorsforseamlessexecutionofprojects.
2.Ensureprojectsareexecutedwithintimeline,scopeandbudget.
3.Assistinprojectscopeandobjectivesdefinition,involvingalltherelevantstakeholdersandensuretechnicalfeasibility
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