岗位职责:
·CommunicationwithITorITcoordinatorsinregionalwideregardingsystemsupport,troubleshooting,andotherdailyIToperationissuessuchasmajorproject,requisitionanddisposalarrangement;
·AsacontrolhubbetweenCorporateITandlocalITsoncontrollingtheCorporateITpoliciesandprocedures
·OrganiseITtrainingforITcoordinatorsandendusers
·Businesstravellingtoprovideonsitemarketsupportforofficesandshopsisrequired
·FrontendandbackendPOSsetupfornewshops
·ShopclosureandPOStransfer/deactivation
·ExecutionandmaintenanceoftheSAPinterfacefornewproductsupdate,pricingchange,andASNvouchers.
·TroubleshootingPOSonhardware/software,2ndlevelsupportandescalationtoglobalvendor
·POSRefreshmenttrainingtoROMandnewusersfromtimetotime
·Assistanceinreviewingmaintenancecontractformarkets
·Datapoolingandstocktakeassistance
·TroubleshootingandcoordinationsupportforECCOTVandTrafficCounter
·Internal/externalEDIcoordinationandtroubleshooting
·DevelopandmaintainIThardware,softwareapplication,andinfrastructureforofficeandretailshopsincompliancetoCorporateITstandards:
oMaincontactforexternalcontractors/vendorsbothinHW/SW;
oMonitorinstallation,implementationandtesting;andprovidenecessaryadvicetomanagement;
oProvidetrainingonnewequipmentorapplicationstoofficeandshopstaff.
·DeveloplocalITpoliciesandprocedureswhichcomplywithCorporateITstandards:
oCommunicatewithCorporateITforanynewITneedsfromAPAC
oUpdateonchangeinmarketITlegislations;DisasterrecoveryplanandITaudit
oFrequentlyreviewlocalITpoliciesifanypoliciesareoutdatedandupdateifnecessary.
·Ensuresmoothsystemreporting;
·ITorientationfornewstaff;
·OtherITrelatedassignments.
·SupportITmanagertodeliverprojectcommitmentstousersasuserexpectation.
任职要求:
1.DegreeholderwithComputerorITengineeringdiscipline;
2.Minimumof3yearsofITorrelatedstreamexperienceinretailindustry;
3.ChineseMandarin&English