岗位职责:
1.Gatherandmaintaininformationsuchascustomerpersonnel,productusage,productsalespotential,andpricehistoryforcustomerdatabases.
2.Stockcheck,Placetheorder,makecontract,checkthepayment,trackingthedelivery.
3.Resolvingdebitsorotheraccounting-relatedissues.
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岗位职责:
确保提供给顾客的产品质量
向提交顾客和员工对产品质量的反馈意见
主动开展跨部门工作,提高顾客满意度,降低退货率
在商场中宣传质量新闻和其他有关产品质量的信息
帮助整个商场树立质量意识
分析商场的质量关键绩效指标表现,确定优先事项并发起整改行动
利用CASY系统发布安全预警报告及接受并发出停售请求
收集、分析并汇报商场各部门发生的质量偏差,与中国商场质量总部携手确定工作优先级并开展跟进工作
执行已确定的索赔决定(退货或维修)
如收到因安全问题或其它问题停止销售的要求,保证在24小时内作出回应
暂停销售广大顾客不满意的商品,并向上汇报
对于检验出质量偏差的产品,确保商场系统已停止订单,并确保其有效实施
与顾客关系部合作,确保退换得到准确执行
履行管理职责,保证存货数量正确
遵循社会和环境政策、惯例及法律法规的要求,合理处置商品
任职要求:
曾在充满活力的零售环境中工作,且有得到认可的出色记录
具备服务顾客的经验
具有从事以关键业绩指标为导向的行动计划的经验
能够安排优先事项并组织工作
良好的沟通能,能真诚、清晰、有条理地与他人交流
能独立做出妥当合理的决策
能同时处理多项工作,并能合理安排先后顺序
积极主动,上进心强
ABOUTTHEJOBToincreasecustomersatisfactionandreducecostofpoorquality,throughprotectivelyworkinginthestoretoidentify,investigateandreportanyqualitydefects.
Tobemainresponsibleforthetimelyandcorrecthandlingofsalesstopsinthestore.
YOURASSIGNMENTYourtaskswillinclude
Createqualityawarenessinthestore–Communicatecorrectiveactions,Q-newsandotherrelevantinformationconcerningproductqualityinthestore.Educateco-workersonwhatqualityisandhowtodetectandreportqualityissues.Providefeedbacktoallin-storequalityreportsraisedbyco-workersandcommunicatethecorrectiveactionsachievedthroughraisingQ-alarms.
Workpro-activelyacrossfunctionstoincreasecustomersatisfactionandreducecustomerreturns.
WorkcloselywithCustomerRelations(aftersalesandcontactcentre)tosecureexchangeandreturnscodeaccuracy.
Handlecustomerqualityconcernsandreturnsbydoingtheinitialinspection,providingfeedbackand-ifnecessary-securingtheinspectedproductuntilfurtheractionisinstructed.
CommunicateandsecuretheimplementationofroutinesrelatedtoQualitywork.
AnalyseandcommunicateQualityKPIperformanceinthestore;prioritiseandinitiateactionstoimproveperformanceaswellasthestorecompetence.
Blockandreportgoodsthathavepotentialqualityproblemsbyissuingandcreatingstorequalityreports(SQRs)inCASY.ProvidetheQ-storewiththecustomerandco-workerfeedbackonreportedandpotentialproductqualityissues.
Blockgoodsaccordingtosafetyandsalesstoproutines,reportquantitythroughQSRs,carryoutandfollow-upactionsrequestedbyIKEAofSwedenandQSC.Ensurethatsalesstoppedarticlesthatareintransit(viaDCandDD)aremonitored,blockedandinspectedonreceiving.
Executeclaimactions,oncetheyaredecided(As-Is,scrap,returnorrepair)followingsocialandenvironmental
Policies,routinesandlawswhendisposingofgoods.MonthlycheckandverificationofCASYqualitycreditsreceived.
DocumenteveryreportedqualityproblemintheSupportStoreReportlistandensurethatalladministrativerequirementsarefulfilledinordertomaintaininventoryaccuracybyworkingcloselywithin-storeSSSteam.
YOURPROFILEYourknowledge,skillsandexperienceinclude:
Knowledgeofstoreoperations.
KnowledgeofIKEAproducts/range.
KnowledgeofIKEAsupplychain.
GoodspokenandwrittenEnglish.
PC/computerliteracy(knowledgeofMSOfficewithstrongfocusonexcel).
AnunderstandingofhowqualityandsafetyissuesaffecttheIKEABrand.
ProvenexperienceinRecoverydepartment.
GoodknowledgeofkeysystemsincludingCASY,GADD,MHS,PDOC,ISELL.
Excellentnetworking,interpersonalandcommunicationskills.
Workspro-activelywithstrongsolutionorientation.
Abilitytoempathisewiththecustomerwhilehavingacost-consciousandsustainableapproachtobusiness.
Capabletoindependentlytakewell-foundeddecisions.
Parallelworkonmanydifferentissuesandtheabilitytoprioritise.
岗位职责:
-Preparationofindirecttaxreportsonamonthlybasis,mainlyincluding:VAT,BT,etc.;conductormonitortaxfilingtotaxauthoritiesbeforedeadline;
-PreparationandsubmissionofquarterlyandannualCITreturns,makesureallfiguresareaccurateandalignwiththeaccountingreports;
-Preparemonthlytaxprovisionsanddeferredtaxcomputations
-ProvidingassistanceonannualTPDpreparation,andotherTPrelatedprojects
-Assistingincross-functionalcommunicationandtaxadvicestootherdepartments;
-Assistinginvarioustaxprojects;
-Othertaxrelatedissuesassignedbymanagers.
任职要求:
-Minimum5yearsofexperienceinatax/auditfirmorsimilarpositionwithinmultinational
岗位职责:
1.Masterdata&,Salesdatacollectionandmaintenance.BuildupandmaintainthemasterdataforDealermasterdatabase.Updatemasterdataandensuretheaccuracy.
2.Responsibleforthevariousdepartmentofsalesdatareportandanalysisreport.
3.Beabilitytoindependentlysolvetheproblemsofsalesdata,inordertoimprovethequalityofservice.
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岗位职责:
1.负责货物的进出口清关及报检的操作及监管,及时按规定办理与进出口相关的批文与单证
Responsibleforcustomsclearanceandtheoperationandsupervisionoftheinspection,handlingoftherelevantdocumentsintime
2.管理并监控进出口清关过程,确保清关手续合规,货物能及时清关完毕并送达仓库
Manageandmonitortheclearanceprocessofimportandexport,ensurecustomsclearanceprocessclearandlegal,goodscanbeclearedanddelivertowarehouseintime
3.申请关税和增值税的支付及与清关过程相关的费用结算
ApplicationforcustomsandVATpaymentandsettlementofcostsrelatedtocustomsclearance
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岗位职责:
1.Maintainpayrollprocessingschedulesandrelatedtasks/events,ensureeffectivetransitionandcoordinationofprocessingeventsbetweenthePeopleServicesCentreandcross-BU/SBUHRBPteams
2.Performrequiredtasksandvalidationstepstoensureproductionoftimelyandaccurateemployeepayments,transferoffundsanddeliveryofappropriatereportsandrelatedfilesforBUs/SBUs
3.Actasday-to-dayliaisonwithHRBPs/Employeesforpayrollrelatedprocessingeventsandsystemprocessinginquiriesensuringtimelyreviewandresolutionofissues
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岗位职责:
-BecometheinternalexpertforTruPunchandTruMaticmachinesinChinesemarket-Analysisofcustomerneedsandrequirements,inordertosupportlocalandglobalproductdevelopment-Individualcustomerandsalessupportbasedonthespecificprojectrequirements-Developandmaintaincomprehensivemarketandcompetitorknowledge-OrganizationofsalestrainingsandcustomertrainingsTruPunch/TruMatic-Defineandimplementmarketintroductionstrategiesfornewproducts(incl.marketingmessages,communicationstrategy,pricing,exhibitionmanagement,…)-Actas“window”totheGermanheadquarterforpunchingandcombinationrelatedissues-SupportdecisionsonproductstrategyfortheChinesemarket-Othertasksassignedbyimmediatemanager
任职要求:1.AcademicBackground:Diplom/MasterdegreefromInternationalortopChineseUniversity2.Whichmajorpreferred:IndustrialEngineering,MechanicalEngineering,BusinessManagement3.Workingexperience:0-3yearsofexperienceinproductmanagementormarketingmanagementinahightechnologyenvironment4.Knowledgeandskills:Goodtechnicalunderstanding(mechanical,productionmanagementsystemsand/orautomationtechnology)anddeepinterestinadvancedmachinesandprocessingtechnologies5.Language:Chinese(nativelevel),fluentEnglishand/orGerman(CET6,fluentinwritingandorally)6.Otherspecificrequirements:-Abilitytothinkstrategicallyandseethe“bigpicture”-Analyticalskillsandstructuredproblemsolving-Strongteamworkability-Strongoralandwrittencommunicationskills-ObservetheregulationsontheEmployee’sHandbookandCodeofConductofTRUMPFChina
岗位职责:
一、数据工作
1.按时合格的提供销售部的日报、周报、月报、季度报、年报等周期性报表。
2.提供部门临时、常规性的数据支持。每月核算全国销售人员的提成绩效。
3.对销售数据进行分析,满足领导的数据需求,提供分析报告。
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岗位职责:
-负责项目任务相关报告发送,负责总部要求的所有报表的按时发送;-员工考勤的记录、整理、审核和及时上报;-各项任务资料的整理、存档等相关管理工作;-项目档案管理和保存;-认真完成项目主管交待的各项任务和事宜;-办公室日常事务的管理,负责做好公司的接待安排和各种来电的处理;-低值易耗品、固定资产、财务备用金、出入库等相关的管理工作;
-完成上级交办的其他工作。
任职要求:
-专科以上学历,有机械专业背景优先-熟练使用windows系统及有关office办公软件-具有很强的中文写作及文字处理能力-具备基本的英语写作、翻译及会话能力-责任心强,耐心细致,性格开朗,具亲和力-有很强的协调沟通组织能力,良好的工作热情及团队精神-能承受较大工作压力-优秀应届生可考虑
岗位职责:
Provideefficientandsafeworkingenvironmentforemployeesandtheiractivitiesbyusingbestbusinesspracticestomanageresources,administrationservicesandprocessestomeettheneedsofthecompany.
facilitymanagement
Supervisetherelatedvendorsasfollows:
a)Developandimplementafacilitymanagementprogramincludingpreventativemaintenanceandlife-cyclerequirementswithvendor(consultant);
b)Evaluatefacility/equipmentsupplier'sservicebasedonourcriteria,includingfeedbacktime,repair/maintenancecost,productquality…conductanddocumentregularfacilitiesinspectionandrepair/maintenancerecord;
c)Supervisetheregularofficeinspectionbasedonourcriteriainordertoensureequipment/officerunningsmoothlyandpromptresponsetorequestsandissuesfrominternalcustomers;
d)Manageandreviewservicecontractstoensurefacilitymanagementneedsarebeingmet,includinglandlordservice,equipment/facilitymaintenanceservice,firefightingservice…
real-estatecoordination
a)SupportAdministrationManagerinRealEstateissuesforBeijingandsiteincludingreviewingnewandexistingReal-Estateleasing;
b)Assisttoallocateandmanagefacilityspaceformaximumefficiencyincludingsiteallocationkeycalculation,leasingcontractupdateandkeepgoodcommunicationwithBA/PAandlandlord,coordinateintra-officemove/decorationbudgetplanningandimplementation;
任职要求:
·Bachelor'sdegreeorabove,withatleast5years'solidworkingexperienceinadminfunction
·Skillfulinmanagingandmonitoringthevendors/supplier/cleaningandsecuritypeople
·Excellentunderstandingofservicejob,andstrongcustomerorientation
·Aproactiveteamplayer,responsibleandhighlycommitmenttothejob
·AProblem-solver,abletoleadanddrivetoimprovesiteadminservicelevel
·Excellentownershipandstrongresult-driven
·Excellentunderstandingofteamwork,andbewillingtogoforWin-Win
·WellcommunicationskillinbothofEnglishandMandarin