Claims Manager工作职责
岗位职责:
1.Givethecustomerstrainingon****productsandprocess2.Managetheproductvalidationprocessbyprovidingofficialcertifications,materialdata,testingreportsandsamples,makingsuretheconformitybeforedeliverytoensuretheneedsofcustomerscanbeachieved.3.Preparethesamplestomeetthecustomer’sspecificationrequirement.4.Managetheleadtimeofsampleandfollowuptomakesureallsampletrialsfinished.5.Collectallspecificationrequirementfromcustomer,checkwiththeplantaboutthefeasibilityandfeedbacktocustomerswithtechnicalsolutionstotheirrequirement.6.Managethecostsavingactivitieswithrelatedtothecustomers.7.Whenmaterialblockedbycustomers,negotiatewithcustomertoacceptorpartiallyacceptitforqualityconcession.8.Managerthecustomerclaimsbycollectingtheclaimsinformation,visitthecustomer,makeinvestigationandnegotiatewithcustomerstodefinetheactionplanstomeetthecustomersatisfaction.
任职要求:
●Collegeeducation●Strongcommunicationskillsandteamspirits●Creativeproblemsolvingskills●Openmindedandhighlymotivatedtolearn●Proficientknowledgeofsteelorautomotiveprocess.●KnowledgeofMicrosoftOffice●Strongconvincingandinfluencingcapability